Always-on agents thatkeep your industrial floor
turning.
Pinion is the AI-native sales layer for industrial equipment distributors. Agents watch installed equipment through IoT and ERP signals, ingest inbound RFQs, draft accurate quotes in seconds, track shipments end to end, and trigger reorder & service reminders before your customers ever pick up the phone. Your outside reps step in only to close the deal and nurture key accounts.
Why Pinion
Three loops your reps no longer have to babysit.
Always-on coverage across every channel that touches a deal.
24/7 RFQ intake
Inbound specs, drawings, and emails land in one queue — agents triage them as they arrive.
Quote drafting in seconds
Stock, contracted pricing, freight, and discounts composed in your house voice.
Predictive service reminders
Customers hear from you when their gear actually needs it — not when the rep remembers.
The loop
Five stages your reps no longer have to babysit.
Each stage runs as an autonomous agent that wakes on a signal, plays its role, logs evidence, and hands the next stage a clean handoff. A human is pulled in only on exception.
- 01
Watch the floor
Agents listen to your IoT telemetry and ERP events 24/7 — vibration drift, cycle counts, low stock, slow shipments — and triage every signal the moment it fires.
- 02
Ingest the RFQ
Inbound spec sheets, drawings, and emails hit your inbox and your portal. Pinion classifies the line items, matches them to your PIM, and pulls pricing history in under a minute.
- 03
Draft an accurate quote
An agent composes the quote using current stock, contracted pricing, freight, and discounts — written in your house voice, routed only to humans when an exception needs them.
- 04
Track the shipment, end to end
From pick to dock door to customer site, the agent follows the BOL and updates both sides, firefighting any dwell or exception before it becomes a phone call.
- 05
Trigger the reorder, alert the shop
Predictive service reminders reach the customer when their gear actually needs it, not when the rep remembers to call. Reorder drafts hit the inbox pre-quoted and pre-approved.
Outcomes
Numbers that show up on the P&L, not the dashboard.
Drawn from Pinion deployments with MRO and fluid-power distributors in late 2025 — every metric measured against the customer’s prior 90 days.
Where it fits
Built for the segments being squeezed by labor shortages.
Maintenance, repair, operations
Thousands of SKUs, repeat customers, razor-thin margins. Pinion compresses the order cycle so inside sales can handle three times the quote volume without overtime.
Specialty & engineered fasteners
Material grade, plating, and certs drive the price. Agents encode your rules so 90% of quotes are right the first time — and the 10% that need a human are pre-flagged.
Hoses, valves, pumps, cylinders
Field failures are urgent and field-engineered. Pinion pairs the customer’s equipment data with your catalog so the replacement ships before the breakdown spreads.
Capital & process equipment
Long sales, multi-line BOMs, big commissions. Agents hold onto every spec and follow-up while your reps stay focused on the relationship and the close.
Plugs in
Reads your existing systems. Doesn’t replace them.
Pinion sits next to your ERP, CRM, and PIM — never in front. Agents inherit your pricing rules, your approvals, your customer hierarchies. No rip-and-replace, no data re-platforming.
Get started
Scale your sales operation with deal flow — not payroll.
Send us your catalog, your ERP, and the three workflows eating most of your reps' time. We'll have a working pilot in your environment within two weeks.
Pilot · week 0 — 2
- Day 1–3Connect your ERP, CRM, PIM. Read-only, zero risk.
- Day 4–7Import 90 days of RFQs, quotes, shipments. Teach the model.
- Day 8–10Agent 1 (quote drafting) goes live behind a human.
- Day 11–14Measure, tune, hand off. You decide if it scales.